Privacy Policy

Welcome to Find Me Eats ("the App"). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your information when you use our services. By downloading, accessing, or using the App, you agree to the terms and practices described in this Privacy Policy.

We take your privacy seriously and are committed to complying with applicable U.S. laws, including the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and other federal and state privacy regulations.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

A. Personal Information

When you create an account, use the App, or communicate with us, we may collect the following personal information:

Contact Information: Your name, email address, phone number, and mailing address.

Account Information: Username, password, and account preferences.

Payment Information: Credit or debit card details, billing address, and transaction history (processed securely via third-party payment processors).

Geolocation Data: Location-based information to show nearby food trucks and events.

Food Preferences and Order History: Information about your food choices and past orders.

B. Non-Personal Information

We collect non-identifiable data that helps us understand how you use our App. This includes:

Device Information: IP address, browser type, operating system, and device identifiers.

App Usage Data: Time spent on the App, pages viewed, and interactions with features.

Cookies and Similar Technologies: We use cookies to enhance your experience, remember preferences, and track analytics.

2. How We Use Your Information

We use the information we collect for the following purposes:

A. Providing and Improving Services

To operate the App and provide features such as food truck location, order placement, and event notifications.

To personalize your experience with tailored recommendations, menus, and local food truck events.

To enhance and improve the App through feedback, testing, and research.

B. Order Processing and Payment

To process and confirm your food orders through our App, including secure payment transactions.

To maintain a record of your purchase history and offer recommendations based on past orders.

C. Communication

To respond to customer service inquiries and provide support.

To send you updates about the App, including new features, promotions, and newsletters.

To inform you of events or offers from food trucks near you.

D. Marketing and Advertising

To display personalized ads for food trucks, events, and promotions in the App.

To send targeted email marketing, subject to your preferences and legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

A. Service Providers

We work with third-party service providers who assist with various functions, including payment processing, geolocation services, email communications, and analytics. These providers have limited access to your data only to perform these services on our behalf and are obligated to protect your information.

B. Food Truck Vendors

When you place an order through the App, relevant information (such as your order, contact details, and location) may be shared with the food truck vendor to fulfill your request.

C. Legal Requirements

We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders. We may also share information to protect the safety of our users or prevent fraud.

D. Business Transfers

In the event of a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction. You will be notified via email or a prominent notice in the App if a significant change occurs.

4. Data Security

We use industry-standard security measures, including encryption and secure data storage, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information, including your username and password.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. If you choose to delete your account, we will delete or anonymize your personal information, except as required by law or for legitimate business purposes.

6. Your Privacy Rights

A. California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You can request to know what personal information we collect, use, and share about you.

Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

Right to Opt-Out: You can opt-out of the sale of your personal information.

Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA rights.

To exercise these rights, please contact us at hello@findmeeats.com or call us at +1 (313) 246-7151.

B. Other U.S. Residents

As a U.S. resident, you have the right to:

Access your personal information and request corrections.

Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

Request deletion or restrictions on your data processing by contacting us directly.

We reserve the right to remove or modify any User Content that violates these Terms at our discretion.

7. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA). If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Third-Party Links and Services

The App may contain links to third-party websites or services, including social media platforms. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy and notify you either via email or within the App. Your continued use of the App after such changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email:hello@findmeeats.com

Phone:+1 (313) 246-7151